Tipos de agentes virtuales compatibles con cobro telefónico con tarjeta
Oímos hablar de ellos casi a todas horas y nos los encontramos hasta en la sopa (queremos decir, en la sopa de internet). Los agentes virtuales se han convertido en un recurso habitual de atención al cliente y al usuario; los servicios de cobro por teléfono con tarjeta de crédito son sin duda un área […]
There will always be a risk of fraud when they are human operators who manage telephone charges via credit card
Today, despite the profound and surprising innovations that are taking place in the automated telephone billing sector, there are still countless companies that continue to manage telephone billings via credit card through human operators. From telemarketing companies to NGOs, collections or retail, the problem is no longer simply that these businesses use protocols that pose […]