NPL, delinquency and credit card collection by telephone
Delinquency, i.e. the non-payment of debts, is a problematic reality to which it is impossible to turn a blind eye. It has been a burden on the European economy since the 2008 crisis, mainly affecting banks, but above all it represents a torpedo in the waterline of many companies. In this article we would like […]
Risks of card charging for small retailers, according to PCI SSC
Small commerce is the real economic engine of world trade, but it is also a key driver of the world’s economy. priority objective in terms of the security of card payment systems The number of attacks that take place every year against e-commerces target SMEs, and approximately half of the businesses that accept card payments […]
PAYbyCALL, the solution for home delivery in the restaurant industry
“Shall we order something to eat?” It is probably one of the most uttered phrases in the last two years in homes around the world. While takeaway food used to be the preserve of a few establishments with very distinctive characteristics (and a business model that was alien to traditional catering), today food delivery is […]
Small business and card charging: 12 ways to protect yourself
Small commerce is a difficult playing field, and more so every day. In addition to the difficulties of scale, there are other challenges, not the least of which are credit and debit card payments. After all, we handle our customers’ private banking data with technological tools that are not always protected… Hundreds of thousands of […]
Automatic Speech Recognition (ASR) in payment by telephone
In contrast to flying cars, which (for the moment) are not part of our daily lives, another of the dreams of a whole generation has come true: talk to the machines. And that they understand us, of courseThe latter sounds like a truism, but it is not as obvious as it seems… Something that seemed […]
PCI DSS v4.0, are you up to date?
The field of telephone card payments is not standing still; on the contrary, it is evolving at full gallop. On the one hand, there is its growing popularity among users, who are increasingly demanding it; on the other hand, fraudulent threats are increasing and becoming more effective at the same rate as this success. As […]
Mobile payment and phone scams: avoid them!
There is nothing simpler, faster and more efficient than buying a product or service over the phone and paying for it in the same movement, without having to hang up or switch to another medium, whether in person or online. But in order to be secure, telephone payment must have criteria that help to avoid […]
PAYby CALL: one solution for different businesses
The telephone remains a primary communication channel between companies, whatever their size, and their customers, whatever their profile. In addition, with the current concern for the security of our personal and financial data, an efficient telephone business flow requires automatic payment without a human operator. Reserve your sales agents for what they are really needed, […]
Vishing: What is it and how to avoid it?
No tocomocho, no estampitas, no pyramids: as with technological advances, the methods of swindling are also constantly being updated. This is the case to which we would like to dedicate this text: the emergence of a new method of fraud called vishing which directly affects telephone card payments… And which can be easily remedied. This […]
Secure telephone payment… and customizable? With PAYby CALL, yes
As we mentioned in a previous post on our blogThere are numerous business models in which the secure telephone card payment system is used, from the e-commerce at call centerand anyone who provides their customers with a card payment over the phone with all security guarantees and in compliance with current regulations. But, of course, […]