Automatic Speech Recognition (ASR) in payment by telephone

In contrast to flying cars, which (for the moment) are not part of our daily lives, another of the dreams of a whole generation has come true: talk to the machines. And that they understand us, of courseThe latter sounds like a truism, but it is not as obvious as it seems… Something that seemed […]

PCI DSS v4.0, are you up to date?

The field of telephone card payments is not standing still; on the contrary, it is evolving at full gallop. On the one hand, there is its growing popularity among users, who are increasingly demanding it; on the other hand, fraudulent threats are increasing and becoming more effective at the same rate as this success. As […]

Mobile payment and phone scams: avoid them!

There is nothing simpler, faster and more efficient than buying a product or service over the phone and paying for it in the same movement, without having to hang up or switch to another medium, whether in person or online. But in order to be secure, telephone payment must have criteria that help to avoid […]

PAYby CALL: one solution for different businesses

The telephone remains a primary communication channel between companies, whatever their size, and their customers, whatever their profile. In addition, with the current concern for the security of our personal and financial data, an efficient telephone business flow requires automatic payment without a human operator. Reserve your sales agents for what they are really needed, […]

Vishing: What is it and how to avoid it?

No tocomocho, no estampitas, no pyramids: as with technological advances, the methods of swindling are also constantly being updated. This is the case to which we would like to dedicate this text: the emergence of a new method of fraud called vishing which directly affects telephone card payments… And which can be easily remedied. This […]

Secure telephone payment… and customizable? With PAYby CALL, yes

As we mentioned in a previous post on our blogThere are numerous business models in which the secure telephone card payment system is used, from the e-commerce at call centerand anyone who provides their customers with a card payment over the phone with all security guarantees and in compliance with current regulations. But, of course, […]

PCI secure payment over the phone: in which business models?

PCI secure telephone payment by credit card is a reality that is becoming a part of our daily lives. The combination of an agile process with the highest levels of data security is a winning combination for both the customers of any business and the business itself. Among the best-known cases of use of this […]

Automated PCI secure payment over the phone: all advantages… for everyone

The automated PCI secure telephone payment system (also sometimes called IVR payment) enables secure credit card use for telephone payments to the to deliver data not to a human agent but to an automated system.without recordings and directly with the bank. And where are the advantages, and for whom? This is what we tell you […]

PCI DSS non-compliance fines: it’s not worth it!

If in your organization, company or business you take credit card data from your users or customers, this is of interest to you: the fact of failure to comply with PCI DSS payment tag requirements can result in significant financial penalties.in addition to other serious problems. While it is true that Spanish legislation is still […]